Returns & Exchanges

We want you to be fully satisfied with your Ben Parkes running gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure a smooth exchange or refund process.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have the original tags attached within 30 days of delivery.

2

Submit Request

Email our support team with your order number and the reason for your return to receive your unique return authorization code.

3

Pack and Ship

Securely package your items and send them back to our warehouse using a tracked shipping service of your choice.

4

Refund Processing

Once our team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing